Customer Testimonials
Very good customer service! Service department will always do their best to work with you & make sure you’re satisfied with the service as well as your vehicle when you leave here! Definitely recommend servicing your vehicle with them!
Always so professional but personable. My interaction with Melvin and the dealership, in general, was a simple and pleasant experience. He was great at communication and follow up to make sure I was satisfied. I would recommend this dealership in a heartbeat. Well done Lexus of Melbourne!
Jeff rocks! Best service guy
Great service!
Great service!
Always easy service when trying to schedule pick ups and getting work done.
I received excellent customer service from Bradford Dixon! He greeted me with a warm smile and was extremely professional! He was very informative and went above to make everything went as smooth as possible. I will definitely be recommending him and this dealership to all of my family and friends. Thank you again Bradford, and look forward to doing business with you in the future!
As a first time buyer, Peter & Paul at parkway made the process as smooth & as easy as possible! I traded in my 2012 honda accord for a 2022. I appreciate all of their hard work for finding me my new dream car. So happy with everything! Thanks again.
Not only are the sales staff great, but the service department including the service people in the front office and the mechanics in the shop great.
Love the inventory
Lexus service department and team are so professional and detail oriented. I will never service my vehicle anywhere else. Thank you to Jamie Coates in Service and the entire Lexus team.
The Honda service department was great, I want to say thank you Angelis . She was helpful with me. Thank You Angelis!
Fantastic service and friendly people!
Amazing service. Always the best experience.
Took my vehicle in for service today, was greeted by Charles Fassl. He went over what was going to be done to my vehicle with great detail. The service did not take long considering what was being done and I al very satisfied with the results. Every one I came into contact with was very professional and friendly. Great experience, will definitely be going back for all my future service needs
Very helpful and informative service personnel. On time friendly service. Loaner vehicle helped me greatly.
They were very responsive, took my car in right away and saved me money. The service consultant, Rob, was excellent.
Great service, great people
The associate that helped me, Angelis, was amazing. She made sure I understating everything that was going on with my car and answered all my questions.
Excellent service from start to finish!
Very efficient and friendly. Service advisors take their time to explain things to you.
Shout out to David and Kamar they made the whole process stress free. Thank you so much guys!
Excellent service from Bill. Assured my vehicle was serviced and returned to me as good as new.
Excellent service writers and clean service entrance. Vehicle ready when promised. Prices very competitive. I am a repeat customer.
My advisor is amazing; she is friendly and very efficient!
Great company and good people to work with. They care about their customers.
Best dealership, best customer service and on time as promised. The associate who was working with me was awesome. He notified me every step on the service. Very professional!!!
No problems. Got the recommended service. Didn’t take all day. Not outrageously expensive.
Have used them for years for service, also bought two minivans there, straightforward and dependable, comfortable wait area
They are pleasant, but have a tendency to not call back at times. I get it with the present covid situation; been short staffed where I work and product is back ordered, but would appreciate knowing that I am still in the queue somewhere. First experience working with Jeff; he was also pleasant and thorough, but he didn’t have to order anything yet
Great quality of cars and family oriented service
friendly,efficient,thorough and professional
Brad Dixon was the best salesman I've ever worked with and would recommend him to anyone for their next Honda! He was very knowledgeable with the product and made the car buying experience easy.
I will recommend any one to the Honda dealer I been coming there for over 1 5 years. Great service good experience.
Made appointment online. Great service. Car was ready on-time. Felt safe in waiting area.
Good service, especially Rob
Robert Motta was not only helpful to me but I over heard him taking his time explaining to another customer about the issues with their vehicle. He explained it in a way that anyone not familiar with the technical side of maintenance could understand.
Very smooth. No curveballs.
Very good service and fast and friendly . I be going there for 10 years and no issues
Good service, and comfy area to chill in while waiting for your car. If I had to change one thing maybe add some outlets/charging ports for people's devices.
Since 2010 I have been secure coming to Prine, now Ira. Grateful for the care
Went to Lexus for my service of my new used car .Melvin Williams took care of me and was awesome. Very nice guy ! Will only take my car there any needs I have .Beautiful place everyone was courteous and just a nice experience.
Good experience. If you want to buy a car, Definitely ask for Ricaldo Ulysse. Very nice and considerate guy. He got all the paper work done in an very efficient way. I got my new car in the second day. His service is very customized based on my needs.
Great service, always very accommodating.
Great service and lots of smiles.
The service team at Lexus of Melbourne is fantastic! They always treat me with respect and never steer me wrong in the care of my beautiful machine.
I just purchased a L/Certified pre owned car at this dealership. Bob was super friendly and helpful throughout the whole process.
Amazing experience every time
Customer Service is #1 at Lexus of Melbourne...my personal experience has always been great, from the attention given by Kristine in Service to the level of experience of their mechanics...the comfortable waiting lounge adds to the experience.
I have been having my car serviced for several years. Never had a bad experience. They are very helpful and prompt!
All, service, sales, waiting lounge and refreshments etc
Ordering Wet Okole seats for my wife’s CT200h. They wanted to know what series of the 200 she had. I didn’t know. Service rep at Lexus was very helpful.
I liked the service Alex provided during my car sale he explained everything and answers all my questions and concerns
Robert did a great job in explaining to me the reasoning for what the technician was recommending and why. He explained the importance of the work being done and made sure my warranty was applied to avoid a large out of pocket expense. Would definitely like to work with Robert again!
Louis Ferreira helped me throughout the purchase process and was professional, knowledgeable, and most important of all honest when I asked him questions about pricing breakdowns and financing options. We didn't strike a deal in the first meeting but he followed up with answers (sometimes from his manager) via texts and emails. Louis is not a typical car salesman. He was not just looking to sell me a car. His attention to detail went beyond the car delivery day. He promptly answered car maintenance questions a week after I drove my car off the lot. I encourage Louis to ...
(Translated by Google) It is a good vehicle sales agency, the good treatment and the attentions that are offered are very good (Original) Es una buena agencia de venta de vehículos el buen trato y las atenciones que le brindan son muy buenas
First purchase at Prime Honda and it was a very good experience. They didn't have the car I wanted on the lot and found me a vehicle within a week for a fair price. Kamar Akande, the sales rep, was a pleasure to deal with. He kept me informed throughout the week and delivered the car as promised.